Legend Senior Living Earns NRC Health Employee Approved Award
The award recognizes senior care organizations across the country for engaging and inspiring their employees.
Of more than 470 companies surveyed by NRC Health, only 20independent living, assisted living, or skilled nursing organizations earned this remarkable distinction. Winners were selected according to the results from NRC Health’s 2018 Employee Experience Survey.“
The culture at Legend Senior Living has been recognized by associates as being Best in Class” said Chris Mahen, Chief Operation Officer. “Legend takes pride in attracting and retaining great associates who represent and believe in the company’s mission. This showsour commitment to associates continues to have a positive meaning in the impact on people.”
“In senior living, employee culture makes all the difference,” said Stephanie Kolbo, NRC Health’s Vice President of Business Development. “These organizations have developed working environments that both create and sustain employee engagement, so workers can dedicate themselves wholeheartedly to care. NRC Health commends these organizations for their dedication to their staff.”
The Employee Approved awards recognizeorganizations that achieve the highest overall employee satisfaction scores in the NRC Health database, the largest source of long-term care and seniorliving satisfaction metrics in the nation. To qualify, organizations must have a high percentage of respondents who recommend their locations as places to work. This measure is known as the Net Promoter Score, which strongly correlates with employee engagement, organizational loyalty, and job satisfaction.
This is the second time Legend Senior Living has been recognized with a national award for overall employee satisfaction. In September 2018, the company was named as a finalist for Fortune’s 2018 Best Workplaces in Aging Services.
Legend appreciates and understands the value of the work force and recognition of outstanding associates. It respects the desires of associates to learn more, be engaged with a purpose, and develop their careers. Legend has developed many programs within the organization to help associates achieve their goals, foster a positive work environment, and provide a platform to show the caring spirit for the customers it serves.
This is part of the culture mission-driven, customer-focused environment Legend has worked to create over four decades in business. Mahen said, “Associates who enjoy the company they work for are more engaged and happier when working with customers. And it shows.”