Legend Senior Living™ announced that Legend™ at Capital Ridge Assisted Living and Memory Care Community received the Excellence in Action Award by National Research Corporation (NRC). This honor recognizes care facilities that achieve overall resident or employee satisfaction scores within the top 10 percent. The NRC database is the largest source of long-term care and senior living satisfaction metrics in the nation. “These organizations have set the bar for other providers with their performance and continued focus on customer and employee experience”, said Rich Kortum, Director of Strategic Partnerships at NRC. “This is a wonderful achievement, and we’re pleased to honor these top rated organizations with the Excellence in Action Award.”
To qualify for the award, overall responses must have scored the organization in the top 10 percent of qualifying facilities on the question “What is your recommendation of this facility to others?” or “What is your recommendation of this facility as a place to work?” in terms of the percentage of employee respondents rating the facility as “excellent.”
“This is indeed affirmation of the wonderful things happening at the community,” said Chris Mahen, COO for Legend Senior Living™. “We congratulate and celebrate the dedication and commitment of the amazing team serving residents at Legend™ at Capital Ridge.”
Legend™ at Capital Ridge is an Assisted Living and Memory Care community located at 1931 SW Arvonia Pl. in Topeka, Kansas.